TITLE
Consider a memorandum/resolution to renew the annual maintenance agreement with Superion.
SUMMARY
DATE: August 7, 2018
TO: Ronald L. Olson, City Manager
FROM: Thomas A. Moore, Director of Information Technology Services
SUBJECT: Superion Annual Maintenance Renewal
BACKGROUND AND FINDINGS:
Superion (formally SunGard Public Sector) was purchased in 1998 for $1.2 million and over the past 20 years the City has added additional modules at a cost over $400,000 bringing the total enterprise software investment to $1.6 million. Superion provides the City an integrated suite of software products including Financials, Human Resources, Utility Billing, Building Permits, and Code Enforcement. The maintenance renewal cost covers technical support calls, ongoing education, improvements to infrastructure, and product enhancements.
THE ALTERNATIVES CONSIDERED:
Which alternative is recommended? Why?
Superion is the product of choice for enterprise applications and alternatives were not considered because of the cost to change software providers. Overall the City is satisfied with the current software vendor and does not feel a switch to another vendor is fiscally responsible at this time. A switch to another software vendor would cost the City significant capital, both in a direct cost to buy new software and indirect costs for project implementation and data conversion of existing files.
CONFORMITY TO CITY POLICY:
According to the City of Killeen’s Purchasing Manual Appendix G, a sole source procurement exception is authorized for an item or service that is only available from one vendor. Superion software, maintenance, and support is only available from the manufacturer Superion.
FINANCIAL IMPACT:
What is the amount of the expenditure in the current fiscal year? For future years?
The cost for Superion software licensing, maintenance, and customer support totals $144,506.85. The cost is allocated in account 627-2705-419-4243 (Information Technology Co...
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