TITLE
Consider a memorandum/resolution to renew the annual maintenance agreement with Superion formerly Sungard Public Sector.
SUMMARY
DATE: August 15, 2017
TO: Ronald L. Olson, City Manager
FROM: Thomas A. Moore, Director of Information Technology Services
SUBJECT: Superion Annual Maintenance Renewal
BACKGROUND AND FINDINGS:
Superion (formally SunGard Public Sector) was purchased in 1998 for $1.2 million, and, over the past 19 years, the City has added additional modules at a cost over $400,000, bringing the total enterprise software investment to $1.6 million. Superion provides the City with an integrated suite of software products including support for Financial, Human Resources, Utility Billing, Building Permits, and Code Enforcement. The maintenance renewal cost covers technical support calls, ongoing education, improvements to infrastructure, and product enhancements.
THE ALTERNATIVES CONSIDERED:
Which alternative is recommended? Why?
Superion Public Sector is the product of choice for enterprise applications, and alternatives were not considered because of the cost to change software providers. The city is satisfied with the current software vendor and does not feel a switch to another vendor is fiscally responsible at this time. Changing to another software vendor would cost the city significant capital, both in direct costs to purchase new software and indirect costs for project implementation and data conversion of existing files.
CONFORMITY TO CITY POLICY:
According to the City of Killeen’s Purchasing Manual, Appendix G, a sole source procurement is authorized for an item or service that is available from only one vendor. Superion Public Sector software, maintenance, and support are available only from the manufacturer, Superion Public Sector. Supporting documentation is included for review.
FINANCIAL IMPACT:
What is the amount of the expendit...
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