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File #: RS-25-155    Version: 1 Name: Police Department Ticket Writer Printers
Type: Resolution Status: Resolutions
File created: 6/18/2025 In control: City Council
On agenda: 10/7/2025 Final action:
Title: Consider a memorandum/resolution authorizing the procurement of Brother Mobile Printer hardware from GTS Technology Solutions, in the amount of $190,916.00.
Sponsors: Information Technology Department, Police Department
Attachments: 1. Quote, 2. Contract Verification, 3. Certificate of Interested Parties, 4. TIPS Contract, 5. Presentation
Date Ver.Action ByActionResultAction DetailsMeeting DetailsVideo
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Title

Consider a memorandum/resolution authorizing the procurement of Brother Mobile Printer hardware from GTS Technology Solutions, in the amount of $190,916.00.

Body

DATE: October 7, 2025

TO: Kent Cagle, City Manager

FROM: Willie Resto, Executive Director of Information Technology

SUBJECT: Consider a memorandum/resolution authorizing the procurement of Brother Mobile Printer hardware from GTS Technology Solutions in the amount of $190,916.

BACKGROUND AND FINDINGS:

The Killeen Police Department (KPD) continues to modernize field operations to improve efficiency, accuracy, and officer safety. Currently, patrol officers issue citations using limited in-vehicle technology and handwritten paper tickets. This process is time-consuming, prone to errors, and creates inefficiencies in data entry and records management.
With the department's transition to the Niche Records Management System (NicheRMS), it is critical to equip patrol units with technology that supports real-time data entry and integration. To address this need, KPD proposes the purchase of Brother mobile printers for patrol units, enabling officers to print citations and other documents directly from their in-car systems.
The purchase of the brother printers will enhance:

* Operational Efficiency: Officers will be able to issue tickets in real time, reducing delays caused by manual documentation.
* Accuracy and Integrity: Printed tickets eliminate errors from handwritten citations and integrate seamlessly into NicheRMS.
* Officer & Public Safety: Faster processing reduces roadside time, minimizing safety risks to officers and the public.
* Ticket interface with Incode Court: Eliminate court data entry
* Compliance & Professional Standards: Printed citations align with CJIS standards and ensure consistent, professional documentation.
* Technology Modernization: This purchase supports the City's broader efforts to reduce reliance on outdated, paper-based processes.


THE ALTERNATIVES ...

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