Title
Consider a memorandum/resolution authorizing a master software agreement with Civic Plus, in the amount of $87,114 for FY24.
Body
DATE: April 16, 2024
TO: Kent Cagle, City Manager
FROM: Willie Resto, Executive Director of Information Technology
SUBJECT: Authorize a master software agreement with Civic Plus
BACKGROUND AND FINDINGS:
The city currently utilizes software products that were originally under separate vendors and were acquired by Civic Plus. The software packages are now under the Civic Plus umbrella and the cost will exceed $50,000 annually and therefore will need council approval. By entering into a master agreement encompassing these essential products and services, the City aims to streamline the processes to standardize service delivery, and leverage economies of scale to optimize resource allocation and enhance the overall effectiveness of municipal operations and communication strategies
With the increasing reliance on digital infrastructure and communication channels, the City has identified several critical areas that require standardized agreements to ensure reliability, security, and cost-effectiveness.
City Website Design and Hosting:
The City's website serves as a primary point of contact for residents, businesses, and visitors to access information, services, and resources. To enhance user experience, maintain relevance, and ensure accessibility compliance, regular updates and improvements to the website design and hosting infrastructure are necessary. By entering into a master agreement, the City aims to establish a framework for selecting qualified vendors, negotiating favorable terms, and maintaining consistency in website design standards and hosting services.
Codification:
The efficient management and accessibility of municipal codes, ordinances, and regulations are essential for ensuring transparency, compliance, and accountability within the City's governance framework. Through a master agreement, the ...
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